Future Redteamer!
BIOGRAPHY
Hello! I'm William, an aspiring cybersecurity professional based in Pennsylvania. My journey into the world of cybersecurity began with a strong foundation in network administration, which I built during my studies at Pittsburgh Technical Institute. Over the years, I have gained a wealth of experience and skills that have prepared me to tackle the challenges of the ever-evolving cybersecurity landscape.
My hands-on experience in cybersecurity is further enriched by participating in CTF competitions, such as BSidesPGH. These competitions have honed my problem-solving skills and provided practical experience in identifying and exploiting vulnerabilities, network security analysis, and threat detection.
I'm always eager to connect with fellow professionals and enthusiasts in the field of cybersecurity. Whether it's for collaboration, sharing knowledge, or exploring new opportunities, feel free to reach out!
TryHackMe Rooms completed
projects completed
Years of experience
Skills
Experience
IT Analyst @Meta
2021-Present | Pittsburgh, PAProvide comprehensive technical support for the virtual reality research lab, ensuring seamless operations by resolving user issues. My responsibilities include performing password resets, onboarding new hires, running chef scripts for policy execution, and configuring and imaging Lambda AI Machine Learning machines according to user specifications. Additionally, I manage desktops, laptops, mobile devices, and MDM portals while tracking issues using the internal ticketing system.
IT Deskside Support Analyst @Chevron
2019-2020 | Moon Twp, PA.I managed incoming tickets for various issues, including Windows 10, using ServiceNow and Remedy. I installed software based on business needs with manager approvals, installed and diagnosed printer and HP plotter issues, and remotely accessed users' machines when they were out in the field on rigs.
Helpdesk Analyst @Continuum
2018-2019 | Mars, PA.Efficiently handled inbound chats, resolving hardware, software, and operating system issues, averaging 15-20 tickets per day to meet company expectations. I provided professional and prompt technical support, consistently exceeding company standards.
Education
Udemy/TryHackMe Student
2020-Current | Online platformsObtained my CompTIA certification through Udemy. Using Udemy to work towards my CySA+. Using TryHackMe to have hands on learning for many aspects of Cybersecurity to prepare me for the real world.
Network Administration
2018-2019 | Pittsburgh Technical InstituteRelevant courses included networking, networking security and database classes
Online Coursework
2016-2020 | Coursera and edXCompleted coursework in advanced topics such as Reinforcement Learning, Computer Vision, and Machine Learning Engineering.